Your Privacy,
Our Responsibility
Trust starts with transparency. This policy details what we collect, why it matters, and how we protect it. Using our services means your data stays safe with us.
Last Updated: 30th May 2025
1. Information We Collect
We keep data collection simple. We only ask for what’s necessary — your name, email, phone number, and project details — plus minimal technical data like IP and browsing activity to help us understand and improve how you experience our site.
→ Project details you share during collaboration
→ Basic contact info (name, email, phone) when you reach out
→ Website usage data (cookies, IP address, browser type) for analytics
2. How We Use Your Information
We collect information solely to enhance your experience with our agency. Your contact details help us respond to inquiries, continue project discussions, share proposals or invoices, and deliver our services efficiently. Internally, we may review anonymized usage data to improve our website’s performance and usability. You’ll only receive marketing emails if you choose to opt in, and we never sell or share your personal information with third parties. Our priority is to provide genuine value through transparent and respectful communication.
3. Cookies and Tracking
Cookies are small files stored on your device that help us understand how you interact with our website, allowing us to measure traffic, analyze user behavior, and tailor your browsing experience—tracking things like time spent on pages, click paths, or device type. We respect your privacy, so you can manage or disable cookies through your browser settings; doing so may limit some site features, but you will still be able to access most of our content.
4. Third-Party Services
For smoother operations and improved service delivery, we use verified third-party tools — including analytics, cloud management systems, email platforms, and payment gateways. These services may handle minimal personal data solely for operational needs. We partner only with providers who meet strict privacy and security standards, ensuring your information remains protected and used exclusively for intended purposes.
5. Your Rights
Your data is yours, and you’re in control. You can view, update, or delete your information, and opt out of communications anytime. We handle all requests quickly and transparently, ensuring your privacy is respected at every step.
Just send us an email at [contact@novaro.com ] — we’re always here to assist you.